Refund Policy

Textbook Purchases
 
Refunds cannot be made for books that are specially ordered for a customer.

Refunds will not be issued after the add/drop period is over. Please be aware of the last day to add or drop a class.

If instructors have ordered the text as required, there will be no returns unless you have dropped the class or have switched to a section that does not require that textbook.

If your textbook has a software or audio disk included, a refund can only be made if the packet the CD is in is UNOPENED.

New textbooks must be free of any marking (i.e. highlighter, pen, pencil).

If you purchase a textbook that is encased in shrink-wrap, please confirm that you will be using that text in class before you open it. The book CANNOT be returned after the wrapping is removed.
 
Supplies/Electronics
 
All sales on supplies and electronic items are final.
 
Clothing and Novelty Items
 
All sales on clothing and novelty items are final. However, exchanges may be made for a different size if all tags are attached and you have a receipt.

Optional Material
 
Optional guides or non-required books cannot be returned. Go to class before you purchase non-required materials. 

Refund Methods
 
A customer returning a book within the time and in the condition allowed by the bookstore return policy can receive an immediate refund.  The customer must provide a valid bookstore receipt. 

A customer who paid cash can have cash back, providing the amount is less than $100.00.  Any refund over $100.00 must be performed through accounts payable, and will be refunded in a check that is mailed to the customer. This is necessary due to the small amount of cash on hand at the bookstore.

A customer who paid by check must wait ten business days to receive their cash refund.

A customer who charged books to their student account must have books credited to their account.

**You MUST have a receipt to receive a refund. Under NO circumstances will refunds be issued without a receipt.**